FIN - Paving Lien Processing

Posted August 12, 2014


Project Summary: Decreased the cycle time for processing outstanding paving lien requests by 75% (or, approximately 4 hours).


Lean Six Sigma (LSS) is a customer centric way of thinking and problem solving that seeks to continually identify and eliminate waste.

Lean Six Sigma focuses on:
-Meeting the customer needs
-Eliminating waste (non-value adding activities)
-Problem solving
-Developing people

In most businesses, > 90% of resources are spent performing non-value adding activities. Thus, the biggest benefits are driven by eliminating waste.