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  • 311 Pothole service request map
  • Top 5 Overtime
  • HPD Response Time

Welcome to Performance Insight

Performance Insight opens the doors of City Hall like never before, providing the public with “insight” into how the City runs and what is being done to improve services and efficiency. Through the hard work of our dedicated staff, the City is continuing to meet the needs of our ever-growing population and remain a leader in innovation and performance. This resource is just another step in our journey of instituting world-class management in our world-class City.

Departmental Performance Indicators