Health and Human Services

HHS - Consumer Inspections

Project Summary: HHS’ Consumer Health Division increased food inspections by 36% while simultaneously decreasing overtime by $155,000 annually.

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Lean Six Sigma (LSS) is a customer centric way of thinking and problem solving that seeks to continually identify and eliminate waste.

Houston Hackathon Idea Series: Restaurant inspection data

As the City of Houston prepares for the 3rd Annual Houston Hackathon, we will be highlighting a variety of potential projects that you can work on. This week we are highlighting a project around restaurant inspections.

Houston is a food city. We’ve been called the most dynamic food city in the U.S. by Departures magazine. There are so many restaurant choices that choosing where to eat can feel overwhelming. You could pick a restaurant based on reviews or recommendations by friends, but how do you know if the restaurant is clean and up to health inspection standards?

Currently, the interface to look-up restaurant inspection violations looks like this: http://houston.tx.gegov.com/media/search.cfm. We think it could be a lot better...

What if there was a map that showed all open restaurant inspection violations? What if there was a rating system developed and restaurant inspection scores were posted on Yelp? What if you scraped Twitter for potential incidents of food poisoning and gave it to the heath department? Food safety is an important and overlooked topic in public health. With your help, we can improve the public's ability to sort out the clean and dirty restaurants.

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Blog Post

HHS - Increasing Pollution Complaint Response Capacity

Project Summary: Increased pollution complaint response capacity; Team assigned geographical areas and optimized routing, eliminated wasteful paperwork for investigators, and created standard work for investigation reports increasing their capacity to accept and respond to complaints.

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Lean Six Sigma (LSS) is a customer centric way of thinking and problem solving that seeks to continually identify and eliminate waste.

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